Home / Cookie Policy

Cookie Policy

COOKIE POLICY

1. INTRODUCTION

This Cookie Policy explains how Omkaar Group ("we," "our," or "us") through The AI Creators platform at https://www.theaicreators.com uses cookies and similar tracking technologies when you visit our website and use our services.

Company Information:

Company Name: Omkaar Group
Website: www.theaicreators.com
Address: Office No. 102, 1st Floor, Rituraj Business Park, Bicholi Mardana, Near Uno Business Park, Bypass, Indore (M.P) - 452016, India
Email: [email protected] / [email protected]
Phone: +91 93437 87741

This policy should be read alongside our Privacy Policy and Terms and Conditions. By continuing to browse and use our website, you agree to our use of cookies as described in this policy.

2. WHAT ARE COOKIES

2.1 Definition

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. Cookies are widely used by website owners to make their websites work more efficiently and to provide reporting information.

2.2 Types of Cookies by Duration

Session Cookies:

Temporary cookies that expire when you close your browser
Essential for website functionality during your visit
Not stored permanently on your device

Persistent Cookies:

Remain on your device for a set period or until manually deleted
Remember your preferences and settings for future visits
Can last from days to years depending on their purpose

2.3 Types of Cookies by Source

First-Party Cookies:

Set directly by our website (theaicreators.com)
Used for essential website functionality and our own analytics
Under our direct control and management

Third-Party Cookies:

Set by external services we use (e.g., Google Analytics, Stripe)
Help us provide enhanced functionality and services
Subject to the privacy policies of third-party providers

3. HOW WE USE COOKIES

3.1 Essential Website Functions

We use cookies to:

Maintain your login session and account security
Remember your preferences and settings
Ensure website security and prevent fraud
Enable basic website functionality and navigation
Process payments securely through our payment providers

3.2 Service Improvement

Cookies help us:

Analyze website performance and user experience
Understand how visitors interact with our AI tools
Identify technical issues and optimize loading times
Conduct A/B testing for feature improvements
Gather usage statistics for service enhancement

3.3 Personalization

We use cookies to:

Customize your experience based on previous visits
Remember your AI tool preferences and settings
Provide personalized content recommendations
Display relevant features and suggestions
Maintain your dashboard layout and preferences

4. CATEGORIES OF COOKIES WE USE

4.1 Strictly Necessary Cookies

Purpose: Essential for website functionality and security Consent Required: No (legitimate interest under GDPR)Cannot be disabled: These cookies are critical for basic website operation

Examples:

Authentication cookies: Keep you logged in securely
Security cookies: Protect against cross-site request forgery (CSRF)
Load balancing cookies: Distribute traffic across our servers
Session management: Maintain your session state across pages

Specific Cookies:

session_id - Maintains your login session
csrf_token - Prevents security attacks
load_balancer - Routes requests to available servers
auth_token - Secure authentication identifier

4.2 Performance and Analytics Cookies

Purpose: Help us understand website usage and improve performance Consent Required: Yes (under GDPR) Data Collected: Aggregated and anonymized usage statistics

Third-Party Providers: Google Analytics:

_ga - Distinguishes unique users (expires: 2 years)
_ga_[ID] - Persists session state (expires: 2 years)
_gid - Distinguishes unique users (expires: 24 hours)
_gat - Throttles request rate (expires: 1 minute)

Our Internal Analytics:

page_views - Tracks page visit counts
feature_usage - Records AI tool usage patterns
performance_metrics - Monitors website speed and errors
user_journey - Analyzes navigation patterns

4.3 Functional Cookies

Purpose: Enhance website functionality and user experience Consent Required: Yes (for non-essential functions) User Control: Can be disabled without breaking core functionality

Examples:

Preference cookies: Remember your dashboard layout and theme
Language cookies: Store your preferred language setting
Accessibility cookies: Remember accessibility preferences
Feature toggles: Enable/disable beta features you've opted into

Specific Cookies:

user_preferences - Dashboard customization (expires: 1 year)
language_setting - Preferred language (expires: 1 year)
theme_mode - Dark/light mode preference (expires: 1 year)
accessibility_settings - Accessibility options (expires: 1 year)

4.4 Marketing and Advertising Cookies

Purpose: Deliver relevant advertisements and measure campaign effectiveness Consent Required: Yes (explicit consent required) Third-Party Integration: Social media and advertising platforms

Social Media Cookies: Facebook/Meta:

_fbp - Facebook Pixel tracking (expires: 3 months)
fr - Facebook advertising identifier (expires: 3 months)

Google Ads:

_gcl_au - Google Ads conversion tracking (expires: 3 months)
_gac_[property-id] - Campaign attribution (expires: 3 months)

LinkedIn:

li_sugr - LinkedIn browser identifier (expires: 3 months)
UserMatchHistory - LinkedIn Ads tracking (expires: 30 days)

Our Marketing Cookies:

campaign_source - Tracks referral sources (expires: 30 days)
utm_tracking - Campaign parameter storage (expires: 30 days)
conversion_data - Tracks signup/conversion events (expires: 90 days)

5. THIRD-PARTY COOKIES

5.1 Payment Processing

Stripe: For secure payment processing

Cookies: Various Stripe-specific identifiers
Purpose: Fraud prevention and payment security
Privacy Policy: https://stripe.com/privacy

5.2 Customer Support

Intercom/Zendesk: For customer chat and support

Cookies: Support session management
Purpose: Provide seamless customer support experience
Control: Can be disabled (affects support functionality)

5.3 Content Delivery

Cloudflare: For website performance and security

Cookies: __cflb, __cf_bm, cf_clearance
Purpose: Load balancing, bot management, security
Essential: Yes (required for website functionality)

5.4 Analytics and Monitoring

Additional Analytics Providers:

Hotjar: User behavior analytics (with consent)
Mixpanel: Event tracking and user analytics (with consent)
Sentry: Error monitoring and performance tracking (essential)

6. COOKIE CONSENT MANAGEMENT

6.1 Consent Banner

When you first visit our website, you'll see a cookie consent banner that:

Explains what cookies we use and why
Provides links to this Cookie Policy
Offers granular consent options
Allows you to accept all, reject non-essential, or customize preferences

6.2 Consent Categories

You can provide consent for different categories:

Strictly Necessary: Always active (cannot be disabled)
Performance & Analytics: Optional (can be enabled/disabled)
Functional: Optional (can be enabled/disabled)
Marketing & Advertising: Optional (can be enabled/disabled)

6.3 Consent Management

Granular Control:

Choose specific cookie categories
Enable/disable individual third-party services
Update preferences at any time
Withdraw consent easily

Consent Records:

We maintain records of your consent choices
Timestamp and scope of consent given
Ability to review and modify consent history
Compliance with GDPR consent requirements

7. MANAGING YOUR COOKIE PREFERENCES

7.1 Through Our Website

Cookie Preference Center:

Access through the "Cookie Settings" link in our footer
Modify consent for different cookie categories
View detailed information about each cookie
Apply changes immediately

Account Settings:

Logged-in users can manage preferences in account settings
Sync preferences across devices when logged in
Export preference settings for record-keeping

7.2 Browser Settings

Chrome:

Go to Settings > Privacy and Security > Cookies
Choose your preferred cookie settings
Manage exceptions for specific sites

Firefox:

Go to Options > Privacy & Security
Choose Standard, Strict, or Custom tracking protection
Manage cookie and site data settings

Safari:

Go to Preferences > Privacy
Choose cookie acceptance settings
Manage website data and tracking

Edge:

Go to Settings > Cookies and site permissions
Choose cookie settings and exceptions
Manage stored site data

7.3 Mobile Browsers

iOS Safari:

Settings > Safari > Privacy & Security
Block All Cookies or Allow from Websites I Visit

Android Chrome:

Chrome app > Settings > Site Settings > Cookies
Choose cookie preferences and exceptions

8. IMPACT OF DISABLING COOKIES

8.1 Essential Cookies

If you disable essential cookies:

You cannot log into your account
Payment processing will not work
Website security may be compromised
Basic functionality will be broken

8.2 Performance Cookies

If you disable performance cookies:

We cannot analyze website usage
Service improvements may be slower
Technical issues may take longer to identify
User experience optimization is limited

8.3 Functional Cookies

If you disable functional cookies:

Your preferences won't be remembered
You'll need to reset settings on each visit
Personalization features won't work
Some convenience features may be unavailable

8.4 Marketing Cookies

If you disable marketing cookies:

You'll still see advertisements (but less relevant)
We cannot measure campaign effectiveness
Social media integration may be limited
Retargeting campaigns won't work

9. COOKIES AND PERSONAL DATA

9.1 Personal Data in Cookies

Some cookies may contain personal data or unique identifiers that can identify you. We treat such information in accordance with our Privacy Policy and applicable data protection laws.

9.2 Data Subject Rights

For cookies containing personal data, you have rights under GDPR:

Access: Request information about cookies and their data
Rectification: Correct inaccurate cookie data
Erasure: Request deletion of cookie data
Portability: Receive cookie data in portable format
Objection: Object to cookie processing for marketing purposes

9.3 Data Retention

Cookie data is retained for different periods:

Session cookies: Deleted when you close your browser
Short-term cookies: 24 hours to 30 days
Long-term cookies: Up to 2 years maximum
Marketing cookies: Typically 3-12 months

10. CHILDREN AND COOKIES

10.1 Age Restrictions

Our services are not directed to children under 13 (or 16 in the EU). We do not knowingly use cookies to collect information from children below these age limits.

10.2 Parental Control

Parents and guardians can:

Monitor and control cookie settings on devices used by children
Use parental control software to manage cookie acceptance
Contact us if they believe we have inadvertently collected data from children

11. UPDATES TO COOKIE POLICY

11.1 Policy Changes

We may update this Cookie Policy to reflect:

Changes in our cookie usage
New third-party services
Legal or regulatory requirements
Technology improvements

11.2 Notification of Changes

We will notify you of significant changes through:

Email notifications to registered users
Website banners highlighting policy updates
Updated consent banners for material changes
Account notifications for logged-in users

11.3 Consent for Changes

For material changes affecting your privacy:

We'll request renewed consent where required
You can review and accept/reject new cookie categories
Previous consent remains valid for unchanged cookie purposes

12. INTERNATIONAL CONSIDERATIONS

12.1 EU/EEA Users

For users in the European Union and European Economic Area:

Explicit consent required for non-essential cookies
Granular consent options provided
Easy withdrawal of consent available
Compliance with ePrivacy Directive and GDPR

12.2 California Users

For California residents under CCPA:

Information about personal data in cookies
Opt-out rights for sale of personal information
Access and deletion rights for cookie data

12.3 Other Jurisdictions

We comply with applicable cookie and privacy laws in all jurisdictions where we operate, including:

India: Information Technology Act and rules
Canada: Personal Information Protection and Electronic Documents Act (PIPEDA)
Australia: Privacy Act and Australian Privacy Principles

13. TECHNICAL INFORMATION

13.1 Cookie Security

We implement security measures for cookies:

Secure flag: Cookies transmitted only over HTTPS
HttpOnly flag: Prevents JavaScript access to sensitive cookies
SameSite attribute: Protects against cross-site request forgery
Encryption: Sensitive cookie data is encrypted

13.2 Cookie Storage

Cookies are stored locally on your device
We don't have direct access to your device storage
You control cookie storage through browser settings
Clearing browser data removes our cookies

14. CONTACT INFORMATION

14.1 Cookie-Related Inquiries

For questions about our use of cookies:

Primary Contact:

Email: [email protected]
Subject Line: "Cookie Policy Inquiry"

General Contact:

Email: [email protected]
Phone: +91 93437 87741

Data Protection Officer:

Email: [email protected]
For GDPR-related cookie questions

14.2 Business Address

Omkaar Group Office No. 102, 1st Floor, Rituraj Business Park Bicholi Mardana, Near Uno Business Park, Bypass Indore (M.P) - 452016, India

14.3 Response Timeline

General inquiries: 3-5 business days
GDPR-related requests: Within 1 month
Technical cookie issues: 1-2 business days
Urgent privacy concerns: Within 24 hours

This Cookie Policy is effective as of 31st July 2025. By using our website, you consent to our use of cookies as described in this policy. You can manage your cookie preferences at any time through our Cookie Preference Center or your browser settings.

Effective Date: 31st July 2025 Last Updated: 31st July 2025